Returns & Exchanges

At Case Study, we want you to love every piece in your home, which is why we offer a 30-day return window for all unused furniture and decor items. Our goal is to ensure your living space feels complete and curated to your exact specifications.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal with your order number and email address to select the items you wish to return or exchange.

• 2.
  Prepare the Package

  Carefully pack your items in their original protective packaging and include all assembly hardware and instruction manuals to ensure a full refund.

• 3.
  Label and Ship

  Affix the prepaid shipping label provided via email to your package and drop it off at any authorized carrier location.

• 4.
  Inspection and Refund

  Once our warehouse team inspects the returned goods for quality, your refund will be processed back to your original payment method within 5-7 business days.